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Exploring Application Service Provision: Adoption of the ASP concept for provision of ICTs in SMEs.

Författare

  • Björn Johansson

Redaktör

  • Jan Damsgaard
  • Helle Zinner Henriksen

Summary, in English

The paper provides an exploratory empirical survey of Application Service Providers (ASPs) and their clients. The research question is: what do Small and Medium-sized Enterprises (SMEs) base their decision on when adopting the ASP concept? The concept, ASP, consists of software vendors, and an ASP enterprise, which act as a third part firm in a business model. For its clients it forms a strategy to “buy-in” applications and organize maintenance for their Information and Communication Technology (ICT). The ASPs report cost control and lower cost as motives for SME’s decision to adopt the ASP concept. The clients do not emphasize these reasons. However, a closer examination of the decision shows that the cost perspective is secondary to SMEs. The study identifies three main reasons for clients to adopt the ASP concept: core competence, a lack of skilled personnel and the organizations overall strategy

Publiceringsår

2004

Språk

Engelska

Sidor

153-166

Publikation/Tidskrift/Serie

Networked Information Technologies, Diffusion and Adoption

Dokumenttyp

Del av eller Kapitel i bok

Förlag

Springer

Ämne

  • Information Systems, Social aspects

Nyckelord

  • Adoption of Application Service Provision - SMEs

Status

Published

ISBN/ISSN/Övrigt

  • ISBN: 978-1-4020-7815-6