Du är här

Co-evolution and Contradiction: A Diamond Model of Designer-User Interaction

Författare:
  • Anja-Karina Pahl
  • Linda B. Newnes
Redaktör:
Publiceringsår: 2007
Språk: Engelska
Sidor: 127-202
Publikation/Tidskrift/Serie: Use and Redesign in IS: Double Helix Relationships?
Dokumenttyp: Del av eller Kapitel i bok
Förlag: Informing Science Press

Sammanfattning

This paper explores how the Engineering Design process might balance
conflicting constraints of technical product design and the social demands
of users. Building on a generic 2D map for innovation in design
from the author’s previous work, a prototype 3D Diamond Model is
presented to help structure conversations between Designers and Users
– or indeed any other group with apparently opposing aims. In theory,
the model draws on the structure of Buddhism (in particular the Mandala
of the Five Buddha Families) and managerial cybernetics (in particular
Beer’s Viable System Model and his Team Syntegrity protocol),
to establish how one’s worldview might evolve and how a common
worldview for two teams can be determined. In practise, a Facilitator or
Researcher helps Designers and Users achieve their respective aims,
and develop a common one. When a common worldview is achieved,
conversations and activities can become mutually informing, coevolving
and emotionally satisfactory at both the individual and team
levels.

Disputation

Nyckelord

  • Business and Economics
  • Technology and Engineering
  • Social Sciences
  • cybernetics
  • phenomenology
  • Buddhism
  • Innovation
  • co-evolution
  • VSM
  • Team Syntegrity

Övrigt

Published
  • ISBN: 978-1932886054

Box 117, 221 00 LUND
Telefon 046-222 00 00 (växel)
Telefax 046-222 47 20
lu [at] lu [dot] se

Fakturaadress: Box 188, 221 00 LUND
Organisationsnummer: 202100-3211
Om webbplatsen

LERU logo U21 logo