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Resistance to change: Four interpretations

Publiceringsår: 2010
Språk: Engelska
Sidor: 24
Publikation/Tidskrift/Serie: Working Paper Series
Nummer: 1
Dokumenttyp: Working paper
Förlag: Lund Institute of Economic Research

Sammanfattning

Although the phenomenon of resistance to change has gained considerable attention in organization theory over the years, the meaning of the concept is rarely discussed. In this paper, a conceptual framework is suggested that distinguishes between four interpretations of resistance and builds upon the two variables of changeability and emotionality. Each interpretation is based on various assumptions and theoretical influences, as well as connected to different change management strategies. The framework can facilitate communication pertaining to resistance across different theoretical perspectives and help explain empirical observations related to resistance and change management strategies. Finally, observations from two case studies reveal that assumptions about resistance can shift in the course of a change process, thus indicating a dynamic dimension to the framework.

Disputation

Nyckelord

  • Business and Economics
  • resistance
  • change management
  • communication
  • whistle-blowing

Övriga

  • Försäkringskassan
Published
  • Från många till en? Ett forskningsprogram om Försäkringskassans förändring och dess konsekvenser.
Yes
  • ISSN: 1103-3010

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