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Users on the Agenda - Strategies and Theories

Författare

  • Britt Östlund

Redaktör

  • Ellegård Kajsa

Summary, in English

This chapter highlights user perspectives related to the development of ICT and the launching of political strategies to involve users in the IT society. Strategies are discussed in relation to cooperation between technical and social scientists. The author points to the fact that the diffrences between various theoretical understandings of the interaction between technology and social change tend to be underestimated. Three catgeories of images of users are defined and illustrated by empirical examples from the development of perspectives in the sector for the care of elderly people. The development shows that attitudes to elderly users change over time. Conclusions are drawn concerning how these findings might ifnluence innovation processes.

Publiceringsår

1999

Språk

Engelska

Sidor

120-133

Publikation/Tidskrift/Serie

What difference does IT make? Eleven Views of the Information Society

Volym

1999:4

Dokumenttyp

Del av eller Kapitel i bok

Förlag

Kommunikationsforskningsberedningen

Ämne

  • Production Engineering, Human Work Science and Ergonomics

Nyckelord

  • Images of old people
  • IT-users
  • ageing

Status

Published

ISBN/ISSN/Övrigt

  • ISSN: 1104-2621
  • ISBN: 91-88371-40-9