From Crew Resource Management to Operational Resilience
Författare
Redaktör
- Erik Hollnagel
- Eric Rigaud
- Denis Besnard
Summary, in English
This paper questions the correspondance between resilience engineering theory and the theoretical fundaments of traditional CRM training, with its related behavior assessments. Reviewing the theoretical roots of CRM it is concluded that such concepts are rather founded in the information processing paradigm hiding the complexities of adaption to rapidly changing situations. An alternative approach to team training and team performance assessment, called Operational Resilience, is introduced. Operational Resilience is rooted in complexity theory and in theorizing cognition as a distributed phenomenon. The most important principles of Operational Resilinece are the focus on processes of coordination and control rather than behaviors, analysis of emergent interactions in multi-professional settings, focus on local production of meaning instead of normative accounts of situation awareness (or similar constructions), and finally analysing how to bridge the gaps caused by the inherent system complexity instead of counting and categorizing errors.
Avdelning/ar
- Lund University Centre for Risk Assessment and Management (LUCRAM)
- Avdelningen för Brandteknik
- Avdelningen för Riskhantering och Samhällssäkerhet
- Trafikflyghögskolan
Publiceringsår
2011
Språk
Engelska
Sidor
36-42
Publikation/Tidskrift/Serie
Proceedings of the fourth Resilience engineering symposium
Fulltext
- Available as PDF - 156 kB
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Dokumenttyp
Konferensbidrag
Förlag
Presses des Mines
Ämne
- Social Sciences Interdisciplinary
- Building Technologies
- Other Civil Engineering
Conference name
Resilience Engineering Symposium, 2011
Conference date
2011-06-08 - 2011-06-10
Conference place
Sophia Antipolis, France
Status
Published
Forskningsgrupp
- LUCRAM (Lund University Center for Risk Analysis and Management
ISBN/ISSN/Övrigt
- ISBN: 978-2-911256-47-9