Publikationer
Service Quality - from Value Creation to Customer satisfaction, Loyalty and Brand Equity
Redaktör:
Publiceringsår: 2011
Språk: Engelska
Publikation/Tidskrift/Serie: Special Issue of Total Quality Management and Business Excellence
Volym: 22
Dokumenttyp: Bok
Förlag: Routledge
Sammanfattning
Disputation
Nyckelord
- Social Sciences
- Service Quality
- Service Value
- Value Creation
- E-Service Quality
- Service Quality Perceptions in Retail
- Service Quality in Airport
Övrigt
Published
- ISSN: 1478-3363
