Webbläsaren som du använder stöds inte av denna webbplats. Alla versioner av Internet Explorer stöds inte längre, av oss eller Microsoft (läs mer här: * https://www.microsoft.com/en-us/microsoft-365/windows/end-of-ie-support).

Var god och använd en modern webbläsare för att ta del av denna webbplats, som t.ex. nyaste versioner av Edge, Chrome, Firefox eller Safari osv.

Rethinking User Involvement in the Front End of Healthcare Innovation

Författare

  • Susanna Bill
  • Jan van Helleputte
  • Fredrik Häglund
  • Andreas Larsson
  • Annika Olsson
  • Fredrik Sjölund

Summary, in English

The purpose of this paper is to share insights from an empirical study within the Swedish healthcare system, based on a case study of the largest business unit of a Swedish medical technology company and its key customer segment. The study involving a Swedish medical technology company and three Swedish hospitals indicates need to move away from an archetypical, largely homogeneous view of the user, towards a more flexible, heterogeneous user perspective. Following from that insight the paper outlines a preliminary model aimed at improving the conditions of the firm for user involvement in the front end of healthcare innovation. In the proposed model, different users are brought to the foreground in different parts of the front-end innovation process. The research performed aimed at putting the business unit in a more beneficial position to involve users in the front end of innovation by increasing their understanding of a) which user types they actually have access to, b) which roles that different user types may take in the various stages of the innovation front-end.

Publiceringsår

2011

Språk

Engelska

Dokumenttyp

Konferensbidrag

Ämne

  • Other Engineering and Technologies not elsewhere specified
  • Production Engineering, Human Work Science and Ergonomics
  • Other Mechanical Engineering
  • Economics and Business

Nyckelord

  • innovation engineering
  • innovationsteknik
  • user involvement
  • healthcare innovation
  • fuzzy front end
  • medical technology
  • lead users
  • product development
  • IPDM

Conference name

18th International Product Development Management Conference

Conference date

2011-06-04 - 2011-06-07

Conference place

Netherlands

Status

Published