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Tool for evaluating organizational emergency management capability.

In English

Författare

Summary, in English

Crises or emergencies have drawn attention to the need of good emergency management capability in affected organizations or regions. An ongoing subproject in a Swedish multidisciplinary research programme aims at identifying areas or processes that are potentially important to include in the work of developing and improving an organization’s resilience and emergency management capability. This paper presents preliminary findings from interviews conducted to identify such areas or processes and proposes a first version of a methodology that can enable organizations to continuously evaluate and improve their organizational emergency management capability. Interviews were conducted with four representatives from different administrations within a regional public body in Sweden. Preliminary results show that when evaluating organizational emergency management capability, areas or key processes such as the following ought to be included: assessment of existing organizational emergency management capability, risk and vulnerability analysis, competence provision, operational surveillance and alarm functions, operationalization, communication, safety culture and organizational culture, leadership and management, individual and organizational learning. The proposed methodology for self evaluation of capability is based on a maturity model containing five maturity levels, low to high. An organization develops in stages upwards through the levels by building on the strengths and removing the weaknesses from the previous level. Each maturity level is described based on how the organization learns and reacts to new knowledge and experiences. Each area or process is evaluated and described according to the five maturity levels. The self evaluation provides for analyses, discussion and reflection concerning the proactive management activities taking place in an organization.

Publiceringsår

2010

Språk

Engelska

Sidor

120-128

Publikation/Tidskrift/Serie

Proceedings of the International Emergency Management Society

Dokumenttyp

Konferensbidrag

Förlag

[Publisher information missing]

Ämne

  • Production Engineering, Human Work Science and Ergonomics

Nyckelord

  • Emergency management
  • capability evaluation
  • capability maturity level

Conference name

The International Emergency Management Society 17th Annual Conference

Conference date

2010-06-08

Conference place

Beijing, China

Status

Published