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Evaluation processes: Lessons from Bateson’s second order learning

Författare

  • Peter Bednar
  • Carl Adams

Redaktör

  • Egon Berghout
  • Dan Remenyi

Summary, in English

This paper focuses on learning and reflection in evaluation processes. The needs and focus of evaluation change over the life of an Information System (IS) project. Evaluation does not necessarily always equal analysis, however, a meaningful evaluation can only be done if combined with analysis of the context. Evaluation processes must include some learning element to be contextually relevant. To understand evaluation processes, particularly learning processes, we draw upon Gregory Bateson's (1972) framework of multiple orders of learning. An example of an initial framework for supporting different levels of learning in IS evaluation is presented.

Publiceringsår

2003

Språk

Engelska

Sidor

21-28

Publikation/Tidskrift/Serie

[Host publication title missing]

Dokumenttyp

Konferensbidrag

Förlag

Academic Conferences

Ämne

  • Information Systems, Social aspects

Nyckelord

  • Organizational Learning
  • IT and IS Evaluation: Systems Analysis
  • Second Order Learning
  • Contextual Analysis
  • Learning Systems
  • Strategic Systemic Thinking

Conference name

ECITE2003: 10th European Conference on Information Technology Evaluation

Conference date

2003-09-25 - 2003-09-26

Conference place

Madrid:, Spain

Status

Published

ISBN/ISSN/Övrigt

  • ISBN: 0-9544577-3-0