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A Strategy for Buildning Sustainable Innovation Excellence - A Danish Study

  • Klaus Zink
Publiceringsår: 2007
Språk: Engelska
Publikation/Tidskrift/Serie: Proceedings of Int. Symposium on Human Factors & Integrated Management Concepts as Precondition for Sustainability
Dokumenttyp: Konferensbidrag


Abstract in Undetermined

The purpose of this paper is to report on the development of a methodology and an associated

measurement instrument for diagnosing innovation excellence, and to show how this methodology was

applied in a case study. The conceptual model behind the measurement instrument has been developed

based on the specific enabler criteria and criteria parts from the European Excellence Model adapted to

the innovation area. The areas to address (= the key performance indicators) under each criterion is the

result of a comprehensive study of innovation literature combined with the case company’s

experiences from a relatively new established technology center.

After the initial model building (section 2) a “4P” model and strategy for building sustainable

organizational excellence will be presented in section 3, followed by a presentation and discussion on

the epistemology and ontology of the “4P” model in section 4. Then a simple approach for measuring

and diagnosing innovation excellence will be presented in section 5 and the results by using this simple

approach will be presented and discussed in section 6. The paper will then be finalized in section 7

with final discussions and validation of the “4P” model.


  • Social Sciences Interdisciplinary
  • questionnaire
  • Self-assessment
  • innovation
  • new product development
  • structural equation modelling
  • strategy
  • quality improvements


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