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Tomorrow is Another Day: Information Systems Governance

  • W Golden
  • T Acton
  • K Conboy
  • H van der Heijden
  • V Tuunainen
Publiceringsår: 2008
Språk: Engelska
Sidor: 2233-2244
Publikation/Tidskrift/Serie: [Host publication title missing]
Dokumenttyp: Konferensbidrag
Förlag: University of Galway


In many organizations, the Chief Information Officer is considered to preside over a separate

function, providing a service to the business. Discussions about governance are confined to properties

of this service, e.g. through a service level agreement. Members of the CIO’s staff are often seen as

technical experts possessing esoteric skills desired but not understood by other staff. Many

researchers have observed a need for businesses to avoid such fragmentation to reap the full benefits

of investment in ICT’s. However, this research is itself often fragmented – focusing sometimes on

software, sometimes on architectures. This paper argues that IS governance should form an integral

part of strategic business management. We advocate a shift of perspective in management of IS, from

leadership to facilitation. People at all levels require empowerment and support to develop their own

IS ‘capability’; to make the best use of available technologies and information in context. There is

evidence to show that input from a wider community within organizations can lead to an improved

realization of value from information technology. The paper will discuss methods which can provide

appropriate support for individuals to achieve this.


  • Information Systems, Social aspects
  • leadership
  • IS strategy
  • collaborative management.
  • IS governance


16th European Conference on Information Systems, 2008
  • ISBN: 978-0-9553159-2-3

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