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Crisis Communication as a Multilevel Game: The Muhammad Cartoons from a Crisis Diplomacy Perspective

In English

Författare

  • Kristina Lindholm
  • Eva-Karin Olsson

Summary, in English

The Muhammad cartoon crisis in 2005 provides an illustrative example of how crises travel across geographical boundaries, in this case, from a national newspaper into a full-fledged public diplomacy crisis at the international level. From a crisis management perspective, a multilevel setting poses a real challenge to actors trying to contain the situation at hand. Likewise, the multilevel nature of a crisis poses a challenge to crisis communication theories, which have traditionally focused on rhetorical strategies in single organizational crises. As a response, this article proposes a framework for examining crisis communication based on how actors' framing impact the perceptions of arenas, stakeholders, and communication strategies.

Publiceringsår

2011

Språk

Engelska

Sidor

254-271

Publikation/Tidskrift/Serie

The International Journal of Press/Politics

Volym

16

Issue

2

Dokumenttyp

Artikel i tidskrift

Förlag

SAGE Publications

Ämne

  • Communication Studies

Nyckelord

  • culture
  • globalization
  • government
  • policy making
  • public sphere
  • political cartoon

Status

Published

ISBN/ISSN/Övrigt

  • ISSN: 1940-1620