Javascript verkar inte påslaget? - Vissa delar av Lunds universitets webbplats fungerar inte optimalt utan javascript, kontrollera din webbläsares inställningar.
Du är här

An Approach for Designing Management Support Systems: The Design Science Research Process and its Outcomes

  • Sven Carlsson
  • Stefan Henningsson
  • Stefan Hrastinski
  • Keller Christina
Publiceringsår: 2009
Språk: Engelska
Dokumenttyp: Konferensbidrag


Design science research involves creating and evaluating
innovative methods and approaches to be used in design practice.
We present an approach to be used in the process of designing
Management Support Systems (MSS). The nature of managerial
work makes the design, development, and implementation of
MSS a major challenge. The MSS literature suggests that
determining MSS requirements and specification of MSS are the
most critical phases in MSS design and development. We present
an approach that can be used as a guide for MSS design, with a
primary focus on MSS requirements determination and how
requirements can be fulfilled using information and
communication technologies (ICT). The approach builds on
Quinn and associates’ competing values model (CVM) of
organizational effectiveness. The approach can guide MSS
designers in designing MSS that support different managerial
roles, i.e., the development of MSS that support managerial
cognition, decision, and action.



  • Information Systems, Social aspects
  • Design science
  • design approach
  • management support systems


Fourth International Conference on Design Science Research in Information Systems & Technology (DESRIST 2009)
Malvern, Pennsylvania

Box 117, 221 00 LUND
Telefon 046-222 00 00 (växel)
Telefax 046-222 47 20
lu [at] lu [dot] se

Fakturaadress: Box 188, 221 00 LUND
Organisationsnummer: 202100-3211
Om webbplatsen