Improving university teaching through student feedback – A critical investigation

In English This chapter describes the use of student evaluations in the Swedish context in general, and in one university faculty in particular. The case study illustrates a systematic, well- organised way to collect and collate data from student evaluations on teaching. The case also includes a systematic process to interpret data, where lecturers, students and programme leaders join together. The crucial features of this system are described, and analysed. One important conclusion is that unless the data collected through student evaluations is interpreted and most importantly acted upon, the whole process of evaluation runs the risk of becoming a meaningless burden to all involved. Following from this, implications for leadership is also discussed.