Findings from European benchmarking exercises on e-learning: value and impact
Publikation/Tidskrift/Serie: Creative Education
Förlag: Scientific Research Publishing Inc.
Benchmarking is becoming a more and more commonly used method for quality assurance and enhancement in higher education today. The aim of this study was to explore the impact and value of benchmarking e-learning in universities. Two European benchmarking initiatives, E-xcellence+ through the European Association of Distance Teaching Universities [EADTU] and an e-learning benchmarking exercise through the European Centre for Strategic Management of Universities [ESMU], were studied using an exploratory multiple case study method and cross-case analysis of the findings. The open-ended research questions followed the themes of: why is benchmarking used, what is benchmarking e-learning? when is benchmarking used? etc. The findings indicated the value and impact of a variety of aspects of benchmarking e-learning on different levels, and stressed the need for a holistic and contextual approach as both benchmarking and e-learning are complex and comprehensive phenomena. This study also shows that benchmarking, in line with national and international quality boards/agencies, is a powerful tool for making improvements to teaching and learning in higher education.
- Educational Sciences
- web-based learning
- online learning
- critical success factors
- quality enhancement
- quality assurance
- change management
- ISSN: 2151-4755