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Organizational climate in air traffic control - Innovative preparedness for implementation of new technology and organizational development in a rule governed organization

In English

Författare

Summary, in English

A positive and innovative organizational climate is of great importance in order to manage and adapt to change. Such a climate seldom evolves in organizations closely governed by rules and regulations. Because of ongoing organizational and technical changes within the Swedish Air Navigation Services Provider, a study concerning the organizational climate for changes and innovations was conducted to investigate the organization's capacity to cope with changes. Study locations were the two Swedish main air traffic control centers and parts of the civil aviation administration headquarters. In the study 390 subjects took part and the CCQ questionnaire was used to measure the organizational climate. The results show that the organizational climate is quite positive despite the rule-governed work. The results also show that administrative personnel assess the organizational climate as more positive than operative personnel. Comparisons between management positions did not result in any differences. (c) 2005 Elsevier Ltd. All rights reserved.

Publiceringsår

2006

Språk

Engelska

Sidor

119-129

Publikation/Tidskrift/Serie

Applied Ergonomics

Volym

37

Issue

2

Dokumenttyp

Artikel i tidskrift

Förlag

Elsevier

Ämne

  • Production Engineering, Human Work Science and Ergonomics

Nyckelord

  • organizational climate
  • air traffic control
  • innovative preparedness

Status

Published

ISBN/ISSN/Övrigt

  • ISSN: 1872-9126