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Intra-organizational communication as an enabler of internal integration

Författare

Summary, in English

Purpose

The purpose of this paper is to develop a conceptual model that can be used in future research to empirically

evaluate to which extent formal and informal intra-organizational communication mediates the links among key

antecedents and internal integration.



Design/methodology/approach

To build up the conceptual model, literature review has been conducted. We also provide a number of

hypothesized relationships that can be empirically examined by using structural equation modeling method.



Findings

The result of this paper is the conceptual model and ten hypothesized relationships that can be used to

empirically test the links between three key antecedents centralized organizational structure, cross-functional

teams and facility layout, the mediator formal and informal intra-organizational communication and the

outcome internal integration.



Research limitations

In this research we only develop the conceptual model and the hypotheses. In the future research it is planned

to empirically test the model. Furthermore, for the future research we suggest to include incentives and reward

system as an additional mediator of antecedents to internal integration. The relationship between internal

integration and firm performance should also be tested.

Avdelning/ar

Publiceringsår

2011

Språk

Engelska

Sidor

46-46

Dokumenttyp

Konferensbidrag

Ämne

  • Transport Systems and Logistics

Nyckelord

  • Internal integration
  • intra-organizational communication
  • facility layout
  • cross-functional teams
  • centralized organizational structure

Conference name

23rd annual NOFOMA conference, 2011

Conference date

2011-06-09 - 2011-06-10

Conference place

Harstad, Norway

Status

Unpublished