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Socio-Technical Toolbox for Business Analysis in practice

In English

Författare

  • Peter Bednar
  • Moufida Sadok
  • Vasilena Shiderova

Redaktör

  • Leonardo Caporarello
  • Beniamino Di Martino
  • Marcello Martinez

Summary, in English

Socio-technical methods advocate a human-focus analysis that reflects

on social and technical factors in the design of organizational systems.

The aim of this paper is to report on the experiences of a ST toolbox use in

practice by 36 companies. Our findings show that the use of ST toolbox improves

companies’ understanding of their job practices and enhance their learning

about their business sustainability. These experiences of improvements are

not dependent on the sector or the size of the visited companies and confirm the

perceived usefulness and relevance of ST analysis in practice.

Publiceringsår

2014

Språk

Engelska

Sidor

219-227

Publikation/Tidskrift/Serie

Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes

Volym

7

Dokumenttyp

Del av eller Kapitel i bok

Förlag

Springer

Ämne

  • Information Systems, Social aspects

Nyckelord

  • Socio-Technical analysis. Contextual Inquiry. Systems Practice. Organizational Change. Socio-Technical Toolbox. Systems Heuristics.

Status

Published

ISBN/ISSN/Övrigt

  • ISSN: 2195-4968
  • ISBN: 978-3-319-07040-7
  • ISBN: 978-3-319-07039-1