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Better Support for User Participation Using Business Rules Approach?

  • Jaroslav Pokorny
  • Vaclav Repa
  • Karel Richta
  • Wita Wojtkowski
  • Henry Linger
  • Chris Barry
  • Michael Lang
Publiceringsår: 2011
Språk: Engelska
Sidor: 297-308
Publikation/Tidskrift/Serie: Information Systems Development. Business Systems and Services: Modeling and Development.
Dokumenttyp: Del av eller Kapitel i bok
Förlag: Springer


User participation in requirement analysis (RA) is necessary for IS quality and user acceptance. A prerequisite for meaningful user participation is that the coming users also understand the requirements. This understanding is made difficult by abstract and “technical” modelling languages and notations which require learning and experience. The Business Rules Approach (BRA) builds on a notion of Business Rules (BR) formulated in natural language sentences aimed at the business audience; hence BRA should make user participation easy. This is tested in a workshop with a vaccination expert (VE) in a project on designing a BR oriented, digital service for health care workers (HCWs). The results indicate that natural language BRs in RA really are easily understood and intuitive for the VE and that quality checking BRs requires no special learning.


  • Information Systems, Social aspects


  • ISBN: 978-1-4419-9790-6

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