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Admission Control Schemes Guaranteeing Customer QoS in Commercial Web Sites

  • Dominique Gaïti
  • Nadia Boukhatem
Publiceringsår: 2003
Språk: Engelska
Sidor: 305-316
Publikation/Tidskrift/Serie: Network control and engineering for QoS, security and mobility : IFIP TC6/WG6.2 & WG6.7 Conference on Network Control and Engineering for QoS, Security, and Mobility (Net-Con 2002) (International Federation for Information Processing ; 107)
Volym: 107
Dokumenttyp: Konferensbidrag
Förlag: Kluwer


Many commercial web sites, as web stores, have recently experienced performance

problems due to the growth of Internet trading. One way to improve a site’s

performance during overload is to introduce admission control mechanisms. In

this paper we develop and investigate two admission control schemes specifically

for distributed commercial web sites. One of the schemes is request-based

and the other one is session-based. A queuing network model is used to investigate

a distributed site representing a web store. We find that both schemes

improve the site’s performance during overload. However, while the sessionbased

control scheme guarantees a good customer QoS, the request-based

scheme generates a large amount of so called angry customers.


  • Communication Systems
  • Electrical Engineering, Electronic Engineering, Information Engineering


IFIP-TC6 International Conference on Network Control and Engineering for QoS, Security, and Mobility
  • Tele- och datakommunikationssystem: Performance Analysis of distributed Applications
  • Tele- och datakommunikationssystem-lup-obsolete
  • ISBN: 1402072686

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